Terms of service

Terms of Service

Effective Date: July 13, 2026

Welcome to Vijila Organics. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Acceptance of Terms

By using this website, placing an order, or accessing any of our services, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products and Services

Vijila Organics offers natural and organic skincare and personal care products. We strive to ensure that product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Product images are for illustrative purposes only. Actual packaging may vary slightly.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

We reserve the right to modify prices without prior notice.

4. Orders

We reserve the right to:

Accept or reject any order.
Limit quantities purchased.
Cancel orders due to pricing errors, stock unavailability, suspected fraud, or other unforeseen circumstances.

If an order is cancelled after payment has been received, the full amount will be refunded to the original payment method.

5. Payments

We accept secure online payments through authorized payment gateways.

By making a purchase, you represent that you are authorized to use the selected payment method.

6. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery delays caused by courier partners, weather conditions, natural disasters, strikes, or other events beyond our control are not the responsibility of Vijila Organics.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined in that policy.

8. User Responsibilities

You agree not to:

Use the website for any unlawful purpose.
Attempt unauthorized access to our systems.
Upload malicious software or harmful code.
Misuse or interfere with the website's functionality.

9. Intellectual Property

All website content, including logos, product names, photographs, graphics, text, designs, videos, and other materials, is the property of Vijila Organics or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Health Disclaimer

Our products are made using natural ingredients; however, individual results may vary.

The information provided on this website is for general informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease.

If you have allergies, sensitive skin, are pregnant, or have a medical condition, please consult a qualified healthcare professional before using any product.

Always perform a patch test before first use.

11. Limitation of Liability

To the maximum extent permitted by law, Vijila Organics shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Updated terms become effective immediately upon publication on the website.

Continued use of the website after changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the location of Vijila Organics' principal place of business.